Coming 2026 · Book

No-Surprises
Delivery

Why projects don't fail — and how to build the system around them so they can't. The Delivery Control System™ for PMO Directors running cross-border capital projects.

Serguei Poppeleer · Founder, Contracks Global · 25+ years · 30+ countries
PMO Directors Cross-border capital projects Europe · Africa · Gulf €10M–€2B programmes
PROJECT DELIVERY FIELD MANUAL
CROSS-BORDER · CAPITAL PROJECTS · FRONTIER MARKETS
T H E
DELIVERY
CONTROL
SYSTEM
LOCK SCOPE. CONTROL VENDORS.
STOP CROSS-BORDER PROJECTS DRIFTING.
LOCK SCOPE ONE REAL PLAN DECISIONS FAST VENDOR DATES
SERGUEI POPPELEER CONTRACKS GLOBAL
✦ Writing in progress · 2026
Who it's for

Written for the person accountable for delivery.

Not for theorists. Not for consultants. For the operator in the room when the site or supplier blows the plan.

PMO Directors and Programme Directors running cross-border capital projects — energy, infrastructure, real estate, aviation
Commercial and contracts managers who need governance that holds under site pressure, not just in the steering deck
Country directors and operations leads executing in frontier markets where imported playbooks fail first
Anyone who has asked "how did we not see this coming?" — and doesn't want to ask it again

This book is not for everyone.

People who believe more governance templates will fix delivery
Consultants looking for a methodology to repackage
Teams who think RAG status is a control system
Anyone who thinks frontier markets are just "standard delivery with more bureaucracy"
Executives who want a book to hand to their PMO without reading it themselves
Inside the book

Five decisions. One system.

Each chapter is one control decision. Read it, apply it, move to the next. No theory without a tool. No tool without a real-project proof.

Chapter 1
Contain
Scope Control

Turn fuzzy requirements into one written scope with clear assumptions, acceptance criteria, and explicit out-of-scope items. Close "was that included?" forever.

Chapter 2
Command
One Plan

Replace deck governance with one operating plan that matches how site and production actually runs week to week. Stop the two-plan problem before it starts.

Chapter 3
Close
Decision Discipline

Set decision owners, deadlines, and consequences so open items close before they cascade into delays, claims, and political escalations.

Chapter 4
Confirm
Vendor Verification

Rebuild supplier commitments around capacity, lead times, handoffs, and proof of readiness — not optimistic promises nobody has actually verified.

Chapter 5
Control
Tower Cadence

Use a fixed weekly rhythm — same inputs, same meeting, same outputs — so slippage is caught in week one, not discovered in month three.

Sneak peek

From the introduction.

A taste of what's inside — before the book is published.

Introduction · Projects Don't Fail

I have spent twenty-five years watching the same thing happen across thirty countries.

The governance pack is clean. Stage gates signed off. RAID log updated. Steering deck submitted on time. And the project is drifting. Vendors missing dates. Scope expanding quietly. Weekly meetings that have become a recurring argument about what was actually agreed.

Projects don't fail. The systems around them do. Frontier markets just expose it faster.

Every failure I have seen — from a misaligned bridge approach in a forest in Equatorial Guinea to a stalled €400M EPC negotiation in Belgium — had the same root cause. Not bad people. Not bad intentions. A gap between what the governance system said was true and what was actually happening in the field.

This book is about closing that gap. Not with more templates. Not with harder reporting. With five decisions that change what happens on site next week.

Controls that don't match reality are just documentation. No-surprises delivery is not a reporting standard. It is an operating standard. This is the system that gets you there.

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